Close Icon
Home / FAQs / Business Compliance / Workplace Harassment

Workplace harassment is a serious issue that affects businesses and organisations across all sectors in the UK. Not only does it bring down the morale of workers, but it also puts businesses at risk of legal repercussions and damage to their reputations.

No company can afford to ignore the problem of harassment in the workplace because it is a serious problem. Employers have the ability to take preventative measures to prevent harassment and to create a workplace that is safe and respectful if they have a thorough understanding of the various types of harassment, the impact of each, and the legal responsibilities associated with each.

Protecting employees by ensuring that there is no harassment in the workplace not only improves the overall health of the organisation but also contributes to its success.

What is workplace harassment?

Workplace harassment refers to any unwelcome behaviour that creates an intimidating, hostile, or offensive working environment. This behaviour can be verbal, physical, or psychological and can be directed at an individual or a group of individuals.

According to the Equality Act of 2010, which protects employees from discrimination and harassment based on characteristics such as race, gender, age, sexual orientation, and disability, harassment is legally defined in the United Kingdom.

Types of Workplace Harassment

1. Sexual Harassment

Sexual harassment includes unwelcome sexual advances, requests for sexual favours, and other verbal or physical conduct of a sexual nature. Inappropriate comments and even physical assault are examples of what can trigger this. Employers must be vigilant in preventing such behaviour and addressing complaints promptly.

2. Racial Harassment

Racial harassment involves any unwelcome behaviour based on race, ethnicity, or national origin. This can include racist jokes, offensive remarks, or exclusion from workplace activities. The Equality Act 2010 makes it illegal to harass someone based on race, and organisations must ensure a respectful and inclusive environment.

3. Bullying and Intimidation

Bullying and intimidation involve repeated, unreasonable behaviour directed towards an individual or group, intended to degrade, humiliate, or undermine them. This can include threats, verbal abuse, or excessive criticism. Employers must foster a culture of respect and address bullying behaviour immediately.

4. Disability Harassment

Disability harassment includes any unwelcome behaviour directed at someone because of their disability. This can involve mocking, exclusion, or making inappropriate comments about someone’s physical or mental condition. Employers are legally obligated to make reasonable adjustments for disabled employees and prevent harassment.

The Impact of Workplace Harassment

Workplace harassment can have severe consequences for both individuals and organisations. Employees who experience harassment may suffer from stress, anxiety, and depression, leading to decreased productivity and increased absenteeism.
Harassment can lead to high numbers of employees leaving their jobs, damage to their reputation, and expensive legal actions for businesses. The financial impact on organisations can be significant, including potential fines, compensation payouts, and increased insurance premiums.

Employer Responsibilities

1. Creating a Harassment-Free Workplace

Employers have a legal and ethical responsibility to create a work environment free from harassment. This includes implementing clear anti-harassment policies, providing regular training for employees and management, and establishing procedures for reporting and handling complaints.

2. Training and Awareness

Providing regular training on harassment in the workplace is absolutely necessary. Employees should understand what constitutes harassment, how to report it, and the consequences for those who engage in such behaviour. Managers should be trained on how to handle complaints sensitively and effectively.

3. Handling Complaints

When a complaint is made, it is crucial to take it seriously and investigate it promptly and thoroughly. Employers should have a clear procedure in place for handling complaints, ensuring confidentiality and protection from retaliation for the complainant.
The individuals who are found to be responsible for harassment must be subjected to prompt and appropriate action.

4. Support for Victims

Supporting victims of harassment is vital. Employers should provide access to counselling services and offer flexible working arrangements if necessary. They may be able to recover and continue to make valuable contributions to the organisation if they are given the opportunity to feel safe and supported.

Legal Implications

Failure to address workplace harassment can lead to legal consequences under UK law. Victims of harassment can bring claims against their employers in employment. tribunals, which can result in significant financial penalties and reputational damage. Employers must stay informed about legal obligations and ensure compliance to avoid these risks.

Frequently Asked Questions (FAQs)

Workplace harassment in the UK is defined under the Equality Act 2010. When someone engages in unwanted behaviour related to a protected characteristic that has the potential to violate the dignity of a worker or creates an environment that is intimidating, hostile, degrading, humiliating, or offensive, this is considered to be workplace harassment.

A person’s age, disability, gender reassignment, race, religion or belief, sexual orientation, and gender identity are all protected characteristics.

Harassment can take many forms, including verbal abuse, physical intimidation, inappropriate jokes or comments, and even non-verbal actions such as gestures or facial expressions. It’s important to understand that intent does not matter; what matters is the impact of the behaviour on the victim.

The failure of an employer to ensure that their workplace is free from harassment can result in legal repercussions. Employers have a responsibility to safeguard their workplaces from harassment.

A person who witnesses the harassment of another person is considered to be a victim of harassment under UK law. Harassment does not necessarily have to be directed at the person who is directly harassed. If the behaviour creates an uncomfortable environment for an employee, it may still be considered harassment.

Identifying workplace harassment can sometimes be challenging, as it can be subtle or disguised as ‘banter.’ However, if you feel uncomfortable, intimidated, or threatened by someone’s behaviour at work, you may be experiencing harassment. Pay attention to patterns of behaviour that make you feel demeaning or disrespected.

Signs of harassment include recurring incidents of inappropriate jokes or comments about your appearance, race, gender, or other personal characteristics. Other indicators might include exclusion from work activities, unwanted physical contact, or being on the receiving end of hostile or aggressive behaviour.

Recognising that these behaviours may constitute forms of harassment is essential if they cause you to experience feelings of being undervalued or unsafe.

The importance of trusting your instincts cannot be overstated. If you feel that a certain behaviour or comment is inappropriate, you should think about whether or not it could be considered harassment. Documenting incidents as they occur can help you keep track and provide evidence if needed.

If you believe you are being harassed at work, it’s important to act promptly to protect yourself and seek resolution. Initially, you might consider addressing the issue directly with the person involved if you feel safe doing so.

There are times when people might not be aware that their actions are offensive, and a straightforward conversation can help resolve the issue they are experiencing.

You should report the harassment to your line manager, the human resources department, or another appropriate authority within your company if direct communication is not possible or if the behaviour continues.

The procedures for reporting harassment at your company should be outlined in either the employee handbook or the harassment policy of your company. It is extremely important to follow these procedures.

Make sure that you keep a record of every instance of harassment, including the dates, times, and names of any witnesses. This documentation can be vital if the situation escalates and legal action is required.

Remember, you have the right to work in an environment free from harassment, and your employer has a legal obligation to address your concerns.

Under the Equality Act of 2010, employees in the United Kingdom are afforded protection against harassment in the workplace. This law prohibits harassment related to any of the protected characteristics, such as age, sex, race, disability, and more.

If you are subjected to harassment, you have the legal right to take legal action against the person who harassed you as well as your employer if they do not react appropriately to the situation.

You are entitled to raise a grievance with your employer, and if the matter is not resolved, you can take your case to an Employment Tribunal. The law also protects you from victimisation, meaning your employer cannot treat you unfairly for making a complaint. Compensation for harassment claims can include financial loss, injury to feelings, and more.

The fact that you should report harassment within three months, or less than one day after the most recent incident, is an important point to keep in mind. This time limit is crucial if you intend to pursue legal action. Always seek advice from a legal professional to understand your rights fully and to ensure your case is handled correctly.

When reporting workplace harassment, it’s essential to follow your employer’s internal procedures, which are typically outlined in your employment contract, employee handbook, or company policies. Generally, you should report the issue to your line manager or HR department.

Depending on the circumstances, it may be appropriate to report the harassment to your manager’s superior or to HR directly if it involves your manager.

When making a report, it’s important to be clear and specific about the incidents that have occurred. Provide details such as dates, times, locations, and the names of any witnesses. Having a documented record of the harassment will strengthen your case and help the investigation process.

In some cases, especially in smaller companies where HR might not be present, you might need to report the issue to the company owner or an external body such as the Advisory, Conciliation, and Arbitration Service (ACAS) for guidance. ACAS can also offer advice if you’re unsure how to proceed.

Gathering evidence is a crucial step when filing a complaint about workplace harassment. Documentation of incidents is your primary form of evidence, so keep detailed records of every instance of harassment, including dates, times, locations, descriptions of the events, and the names of any witnesses.

Emails, text messages, or any written communications that show harassment can serve as evidence. If the harassment is verbal or physical, note down as much detail as possible immediately after each incident. Witness statements from colleagues who have observed the harassment can also be invaluable.

Obtaining medical reports from your primary care physician or a mental health professional can further strengthen your case if the harassment has had an impact on either your mental or physical health. This evidence not only supports your claim but also helps in seeking the right legal remedies.

While you can request to remain anonymous when reporting workplace harassment, it can limit the ability of your employer to investigate the complaint thoroughly. The vast majority of organisations will make every effort to maintain the confidentiality of your identity; however, there are situations in which it may be necessary for them to reveal it in order to effectively resolve the problematic situation.

At the outset, if you are concerned about maintaining confidentiality, you should discuss this matter with human resources or the individual who is handling your complaint. They should explain the extent to which your anonymity can be maintained and what steps will be taken to protect you from retaliation.

When certain conditions are met, such as when someone blows the whistle on a wrongdoing, the law offers additional protections for anonymity.

If the situation develops into a legal claim, it is possible that it will no longer be possible to maintain anonymity. Evaluating the benefits and drawbacks of anonymity is essential, and if necessary, it is advisable to seek the guidance of a legal professional.

The UK has robust protections for whistleblowers under the Public Interest Disclosure Act 1998. If you report workplace harassment that you believe is in the public interest, such as systemic issues or illegal practices within the organisation, you are protected from retaliation by your employer.

Consequently, you should not be subjected to any form of discrimination, including but not limited to being fired, demoted, or subjected to any other form of discrimination because of your decision to blow the whistle.

Please be aware that in order to be eligible for protection, it is necessary to disclose your information to the appropriate individual. This individual is typically your employer, a legal advisor, or a prescribed person or body, such as a regulatory authority.

You have the ability to file a claim with an Employment Tribunal in the event that you are subjected to retaliation as a result of blowing the whistle. Such a claim may result in you being awarded compensation.

It’s important to note that whistleblower protections are strongest when you follow the correct procedures for reporting. Ensure that your disclosure is accurate and made in good faith to avoid any potential challenges to your protection.

Workplace harassment can have a significant negative impact on your mental health, leading to stress, anxiety, depression, and other psychological issues. Victims of harassment often experience a decline in their overall well-being, which can affect their job performance, relationships, and physical health.

The early recognition of these effects and the subsequent pursuit of support are both extremely important.

Support is available through various channels. Many workplaces offer Employee Assistance Programs (EAPs) that provide confidential counselling services to help you cope with the emotional toll of harassment. You can also seek support from your GP, who may refer you to a mental health professional or suggest other resources.

A trusted colleague, friend, or family member can provide emotional support in addition to the assistance that is provided by a professional. Remember that it’s important to prioritise your mental health and seek help if you’re struggling, as unresolved mental health issues can lead to long-term consequences.

Under UK law, employers have a legal obligation to prevent and address workplace harassment. The Equality Act 2010 requires employers to create a work environment that is free from harassment related to protected characteristics. This includes implementing effective policies and procedures to prevent harassment and taking immediate and appropriate action when complaints are raised.

Employers must provide training to all employees on recognising, preventing, and reporting harassment. They should also ensure that there are clear channels for reporting harassment and that all complaints are handled confidentially and fairly.

Should you fail to comply, you may face legal repercussions, such as demands for compensation for emotional distress or claims of constructive dismissal.

The responsibility of providing assistance to victims of harassment and taking measures to prevent retaliation against those who file complaints falls under the purview of the employer as well. Employers should regularly review their policies and practices to ensure they are effective and comply with current legislation.

Taking additional measures to protect yourself and seek resolution is essential in the event that your employer does not take action after you have reported harassment to them. First, you should formally raise a grievance following your company’s grievance procedure. This typically involves submitting a written complaint to a higher authority within the organisation, such as HR or senior management.

You may want to consider seeking advice from an external body such as ACAS, which can provide mediation services or guidance on how to proceed in the event that your complaint is not addressed in a satisfactory manner during the course of the dispute.

You also have the option to file a complaint with an Employment Tribunal, especially if you believe your employer has breached their duty to protect you from harassment.

Taking legal action is a significant step that ought to be carefully considered before being taken. Document all your interactions with your employer regarding the harassment and seek legal advice to ensure you understand your rights and the potential outcomes.

Financial institutions in the UK are subject to specific regulations regarding workplace harassment, particularly under the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) guidelines. These regulations require financial institutions to maintain a workplace that upholds high standards of conduct and integrity, which includes preventing and addressing harassment.

The FCA and PRA expect firms to have robust policies and procedures in place to handle complaints of harassment and to foster a culture of respect and inclusivity. Failure to comply with these expectations can result in regulatory actions, including fines or restrictions on the firm’s operations.

Under the Equality Act 2010, financial institutions must ensure that their practices align with the Senior Managers and Certification Regime (SM&CR), which holds senior managers accountable for the conduct within their firms. This includes ensuring that harassment is not tolerated and that employees feel safe to report concerns.

Workplace harassment can have a detrimental impact on your career and future job prospects. Victims of harassment may experience a decline in job performance due to stress, anxiety, or fear, which can lead to missed opportunities for promotions, raises, or professional development.

Individuals may be forced to leave their jobs as a result of harassment in certain circumstances, which can result in employment gaps that are difficult to explain to potential employers in the future.

You may suffer damage to your professional reputation if harassment is not addressed and continues over a period of time. This is especially true if the situation escalates to the point where it is widely known within your industry. Because of this, it may be difficult to obtain new positions or rise through the ranks of your career.

Taking action against harassment, such as filing a complaint or seeking legal recourse, can also demonstrate your commitment to maintaining a professional and respectful work environment, which may be viewed positively by future employers.

Making your health a top priority and reaching out for assistance are both necessary steps to take in order to successfully navigate these challenges.

Workplace harassment can include online or virtual harassment, also known as cyber harassment. With the rise of remote working and digital communication, harassment can occur through emails, instant messaging, video calls, or social media. The same principles that apply to in-person harassment also apply to virtual harassment; it must be unwelcome and relate to a protected characteristic under the Equality Act 2010.

Examples of online harassment include sending offensive or inappropriate messages, making derogatory comments during virtual meetings, or excluding someone from digital workspaces.

It’s important for employers to extend their harassment policies to cover online interactions and ensure that employees understand that virtual spaces are also governed by the same rules of conduct as physical workplaces.

If you experience online harassment, it’s crucial to document the incidents by saving messages, screenshots, or recordings. Reporting online harassment should follow the same procedures as reporting in-person harassment, with the expectation that your employer will address the issue appropriately.

Various types of training are available to help prevent workplace harassment, and it’s essential for employers to provide this training regularly. Common training programs include anti-harassment training, diversity and inclusion training, and unconscious bias training.

Employees are educated from these training programs on how to identify harassment in the workplace, how to prevent it, and how to respond to it.

Anti-harassment training typically covers the legal definitions of harassment, examples of inappropriate behaviour, and the consequences of such ehavior. The company’s policies on harassment and the procedures for reporting incidents are also communicated to employees through this document.

Training that emphasises diversity and inclusion seeks to foster an environment that is respectful and understanding by drawing attention to the significance of a wide range of perspectives and experiences.

Unconscious bias training helps employees recognise and mitigate biases that can lead to discriminatory behaviour, including harassment. Employers may offer these training programs in various formats, including in-person workshops, online courses, or a combination of both.

You can take legal action against a colleague or employer for harassment. If you believe that you have been subjected to harassment at work and your employer has not taken adequate steps to address the situation, you have the right to file a claim with an Employment Tribunal.

The Equality Act of 2010 establishes the legal framework for these claims, making it possible for victims of harassment to seek justice and compensation.

Before taking legal action, it’s important to follow the internal procedures for reporting harassment and give your employer an opportunity to resolve the issue. If your employer fails to act or if the harassment continues, legal action may be necessary.

The filing of a claim for constructive dismissal is one option available to you in the event that you feel compelled to leave your job as a result of the harassment.

Taking legal action can be complex, and it is advisable to seek guidance from a solicitor specialising in employment law. They can help you navigate the process and ensure that your rights are protected.

Human Resources (HR) plays a critical role in handling workplace harassment complaints. HR is responsible for ensuring that all harassment complaints are taken seriously, investigated thoroughly, and resolved promptly. They act as an impartial body to mediate between the complainant and the accused, ensuring that both parties are treated fairly.

When a harassment complaint is filed, HR should follow a structured process, which includes acknowledging the complaint, conducting a confidential investigation, and taking appropriate action based on the findings.

This might involve taking disciplinary action against the person who committed the offence or making adjustments to the policies and procedures of the workplace in order to prevent similar incidents in the future.

HR also has a duty to support the victim throughout the process, providing resources such as counselling or adjustments to their work environment if necessary. The Human Resources department is responsible for a number of important responsibilities, including ensuring that the anti-harassment policies of the company are up to date and that all employees are aware of these policies.

The outcomes of a workplace harassment investigation can vary depending on the findings of the investigation. The perpetrator may be subject to disciplinary action, which may include a formal warning, suspension, or even termination of employment, depending on the findings of the investigation, which has determined that harassment did in fact take place.

The employer may also be required to implement changes to prevent future harassment, such as revising policies, providing additional training, or making adjustments to the work environment.

Because of the severity of the harassment or the fact that it is of a criminal nature, legal action may be taken against the person who is responsible for it, which may result in criminal prosecution or civil penalties. The victim may also receive compensation for any harm suffered as a result of the harassment.

In the event that the investigation leads to the conclusion that the complaint is not supported by evidence, the employer is not required to take any action; however, they should make certain that the working environment continues to be safe and respectful for all employees.

Regardless of the outcome, it’s important for the employer to maintain transparency and communicate the results of the investigation to the parties involved, while maintaining confidentiality where necessary.

At the time of filing a complaint with an Employment Tribunal in the United Kingdom, you typically have three months less than one day from the date of the most recent instance of harassment.

This time limit is strict, and it’s important to act quickly if you wish to pursue legal action. If the harassment is ongoing, the time limit may start from the date of the most recent incident.

If you miss this deadline, it may be more difficult to pursue your claim, although there are exceptional circumstances where a tribunal may extend the time limit. Seeking legal advice as soon as possible can help ensure that you file your complaint within the required timeframe.

It’s also advisable to report the harassment internally as soon as possible and to keep records of all incidents and communications related to the harassment to support your claim.

While harassment and bullying can both create a hostile work environment, they are distinct in their legal definitions. Harassment is unwanted behaviour related to a protected characteristic under the Equality Act 2010, such as age, sex, race, or disability, that violates a person’s dignity or creates an intimidating, hostile, degrading, humiliating, or offensive environment.

Bullying, on the other hand, may involve similar unwanted behaviour but is not necessarily linked to a protected characteristic. Bullying can include actions such as spreading malicious rumours, insulting someone, or deliberately undermining their work, but it does not fall under the legal protections of the Equality Act unless it is related to a protected characteristic.

Both harassment and bullying are unacceptable in the workplace, and employers have a duty to address both issues. However, the legal recourse available for bullying may differ from that for harassment, depending on the circumstances.

When you are unsure whether the behaviour you are experiencing constitutes harassment or bullying, it is important to seek advice from a professional.

Whilst yelling is not in itself a form of workplace harassment, in certain circumstances yelling at someone could be classed as a form of harassment and can be taken as evidence in order to prove a legal case.

If someone is trying to get another person fired within the workplace, then this can be classed as harassment. If the actions taken by the person are severe enough to make the other person feel intimidated or humiliated, or there is no evidence to prove that they are unable to do their role, then this is harassment and it should be reported.

You may not think that being made to feel uncomfortable whilst you are at work can be seen as harassment. However, this is true. If you feel uncomfortable when you are at work, then ask yourself why you feel this way?

If it is because you are feeling offended, intimidated or humiliated, then it should be seen as harassment and you should report it to your HR department for them to investigate.

If you need to gather evidence of harassment in the workplace, then it is good to know that you are able to record someone without their permission. So long as you are an active part of the conversation.

If you feel that you are being harassed at work then the first port of call for you is likely to be the HR team.

You can speak to them directly, however, it is usually best to file a written report to them containing all the evidence that you have to prove your case of harassment. It is not recommended that you notify your supervisor if they are the one who is harassing you, or they have a close working relationship with the person who is harassing you. This could introduce some bias to the case and make it more difficult to be taken seriously.

HR should deal with your complaint seriously and that they take instant action on it. They will evaluate the documents for review, should there be any witnesses to the harassment, then these should be approached and interviews should take place.

The HR department should keep you informed throughout the process and ensure that you feel happy with how your complaint has been handled.

In order for a work environment to be considered as hostile the conduct of the supervisors or co-workers in the setting creating an environment that a reasonable person would find impacting on their ability to work.

You should feel able to complain about harassment in your workplace without fear of any retaliation. However, in some circumstances this can occur. Examples of retaliation to a compliant of harassment includes termination of a contract, failure to hire for a role, a demotion to your current role, a pay decrease or a decrease in the hours that you are asked to work.

In order to determine whether or not unlawful workplace harassment has occurred there are three main criteria’s that need to be considered.

  • Did the victim tolerate the harassment in order to obtain a job or keep their current job?
  • Was the harassment extensive enough to create a work environment that was hostile and/or intolerable for the victim?
  • Was the harassment a response to the filing of a complaint against the person in question?

If the harassment meets these criteria’s, then this means that it could be deemed as illegal and needs to be pursued legally.

Just as there are things that are considered to be harassment within the workplace, there are also times when actions and behaviours are not going to be classed as harassment. Some of the examples of this include a hug between friends, mutual flirtation, compliments towards colleagues, even those that are physical in their nature.

One of the most common forms of workplace harassment is psychological harassment. An example of psychological harassment is when someone within the workplace uses unwanted and unkind words towards another person.

It can also include hostile behaviours and actions as well as insulting or humiliating the person concerned.

The most common forms of workplace harassment are:

  • Sexual harassment
  • Disability harassment
  • Racial harassment
  • Power harassment

They can occur singularly or together in some circumstances.

It can be hard to know how best to prove harassment, after all, it can often feel that it is your word against the other person or people that are involved.

However, this doesn’t mean that you should give up on the idea of pursuing a legal case for harassment in your workplace. In order to give yourself the best chance of it going your way, you are going to need to be able to prove the harassment happened.

There are three things that you should do in order to achieve this.

You want to establish a timeline of the harassment, if you cannot remember exact dates, then you should ensure that you estimate them as this will help with your case.

Once you have done this you will need to gather as much evidence as you can, this can come in a variety of forms, it could be recordings, pictures of what has been used to harass you if you have physical evidence.

One final thing that you need to do is to find a witness to the harassment who is willing to speak out. If you have this as a part of your case, then you are going to have a much stronger case to pursue.

As the name suggests, power harassment is when someone in the workplace uses their position of power in order to bully or harass someone who is a lower-ranking position than them.

Power harassment can vary in type and it can be something that happens alone or be combined with other forms of harassment too.

Some of the signs of power harassment in the workplace include physical attacks, psychological attacks, segregation, demeaning work assignments, intrusions into their personal life and also excessive work requests with threats of being fired or replaced should they not complete them.

Harassment at work can be something that is incredibly obvious, as well as being something that you may not instantly pick up on. Whether the signs are overt, or they are hidden as other things, harassment at work does happen and if you do pick up on the signs then you need to ensure that you take action.

Some of the main signs of harassment at work include:

  • Offensive jokes
  • Slurs about that person
  • Name calling
  • Physical assaults
  • Threats to them
  • Intimidation
  • Mockery and Ridicule
  • Displaying offensive items or pictures
  • Work performance interference
  • Sexual advancements and unwanted sexual comments

The definition of being harassed is that someone that you work with, whether that is a boss or a colleague, is subjecting you to ongoing torment. This is not much unlike bullying that someone might experience whilst they are at school or another educational institution.

Related Courses

Send us a message

Questions? Contact our helpful and friendly team.

< Back to FAQs

LearnHub is currently undergoing essential maintenance. We apologise for any inconvenience caused. Please bear with us as we work to enhance your learning experience.

Thank you Learn Q