Consumer Rights Act 2015 clarifies the current legal framework for consumers when they buy goods, digital content or services. To avoid misleading and misselling consumers, which could lead to huge consequences for your business, it is imperative that you and your staff know what rights consumers have.
This course is for business owners and traders.
In this course you will learn about:
This course is delivered and completed online, using a Learning Management Platform (LMS). Each learner will receive their own log in details, which means that you can track progress individually.
The assessment for this course is an online multiple choice knowledge review.
This course is CPD accredited. It meets accepted Continuing Professional Development (CPD) guidelines.
The course takes approximately 1-2 hours to complete.
Consumer Rights Act 2015 clarifies the current legal framework for consumers when they buy goods, digital content or services. To avoid misleading and misselling consumers, which could lead to huge consequences for your business, it is imperative that you and your staff know what rights consumers have.
If you have a larger number of employees that you need to train, or an ongoing requirement, you can save money by purchasing courses from us in bulk.
Our bulk offers can apply to any of our CPD courses, or any combination that you choose. We can also put together specialist packages to suit your individual requirements and budget.
– 10+ courses = 10% discount
– 50+ courses = 20% discount
– 100+ courses = 30% discount
– 400+ courses = 40% discount
If you are an enterprise customer with a requirement for 500+ courses, please contact the team so that we can make bespoke arrangements, including a dedicated account manager and the possibility of combining our Learning Management System creation services with your courses so that you have a dedicated portal where your employees can access your courses.
To purchase this course, simply:
Once you have made payment:
Certificates are available for download in the Learning Management System (LMS) immediately upon completion of the course including passing any knowledge review, or you can access it at a later date.
If you are ordering multiple courses, and someone in your organisation would like a master account where all learner’s certificates can be accessed, please let us know by emailing admin@learnq.co.uk after you have completed your purchase.
There is no expiry date for this certificate, however you may want to refresh the course periodically. The timescale for a refresh depends on the type of course that is being taken and the nature of your business. Ideally, the refresh regularity should be based on a thorough risk assessment of your business and tailored to the unique needs of your organisation and customers (if you are unsure how to complete a risk assessment, you can learn more by completing our Risk Assessment Awareness course).
If you are looking for a general rule for refresh training, every 12-18 months is good practice for the courses that Learn Q offer (we will also email you a reminder when you approach the recommended refresh date).
Please keep in mind the following exclusions:
This is an ‘entry level’ course, meaning there are no barriers for entry. You do not need any prior learning, qualifications or certificates to take this course and it is suitable for all.
Once you have made payment:
Learn Q courses are available online, 24 hours per day 365 days per year so candidates can log in anytime, anywhere and complete them at their convenience. Ideal for those with busy schedules or shift workers.
Courses can be accessed and completed from any device with an internet connection, including desktop, laptop, tablet or mobile.
Candidates do not have to complete the course in one sitting. The Learning Management System (LMS) will remember progress so if a candidate wants to do the course in small chunks they can do, continuing from where they left off.
Quantity | Discount | Per Item Price |
---|---|---|
10-49 | 10% | £15.75 incl. VAT |
50-99 | 20% | £14.00 incl. VAT |
100-399 | 30% | £12.25 incl. VAT |
400-499 | 40% | £10.50 incl. VAT |
As a business you are going to want to make sure that money laundering is prevented as much as possible. The good news is that there are a number of ways that you can do that.
The first way is to make sure that any AML programme that you have will reflect your business and the day-to-day activities and services that you perform.
The second is to make sure that your money laundering process actually flows in a way that makes sense and offers the most protection. You want any risk assessments that you carry out to drive the policies and procedures that you put in place.
Another tip is to make sure that your plans also cover technology, even if it seems that you don’t use technology as other businesses. That way you are going to have the most cover and be protected as much as possible.
A final tup is to make sure that you regularly review the measures that you have in place. That way you can make sure that you are acting in the right way and that you are following the right regulations and rules. This also means that you can check the resources that you have within your business and ensure that these are at the right level.
Data protection is hugely important and that is the reason why GDPR training is mandatory. AS part of the GDPR, as well as the UK Privacy Act 2018 and many other regulations, it is mandatory that employees undergo GDPR training. Employers are now obliged to ensure that the right training is delivered to staff and that all results of the training is recorded accordings. This will ensure that employees are aware of the risks and issues that are link with data protection while it will also help to ensure you remain compliant.
As part of Article 5 of the UK GDPR, it clearly sets out that it is made up of seven key principles that sit at the core of the regime. Therefore, businesses should ensure that they follow these key principles when it comes to processing personal data. The principles are:
Sign up today & receive a discount on your first course
We will keep you up to date with the latest news, updates and discounts.